Pocket radar smart9/27/2023 ![]() What should I do if I receive a damaged parcel?.However, Grameenphone reserves the right to cancel any order due to stock unavailability. Sorry, once the order payment is done, there’s no cancellation option. The product is not eligible for a replacement if you have changed your mind about the purchase/ you do not like the product after opening the package. Only faulty products can be replaced if it is identified on spot in presence of delivery agent. If you have any queries regarding delivery, please mail us at Note that: If there is any delivery related issue, it must be reported within 30 days of order placement. Sometimes due to unavoidable circumstances, delivery may get delayed/ exceed the mentioned delivery timeline. What can I do in case of delayed delivery?.However, you can make purchases on our site from anywhere in the world and get it delivered within Bangladesh. Does GP Online Shop deliver internationally?.But products will only be replaced in case of faulty ones inspected in presence of delivery agent (conditions applied). Can I open box & check products at the time of delivery?.However, he/she must show the SMS with order ID for verification and has to fill up the acknowledgment form to receive the order. Someone on your behalf can receive the order. ![]() ![]() What if I am not there to receive the order?.Our assigned delivery partner’s agents will pick up the order from our warehouse and deliver to your doorstep (where applicable) within mentioned timeline. Send email at Contact delivery agent who confirmed the order.You can easily track your order with order your ID by logging into our website.What can I do? How do I check the status of my order? Regular delivery (Outside Dhaka) - Within 7 Working Days Inside Sadar Within 10 Working Days Outside Sadar. Regular delivery (Inside Dhaka Metropolitan Area) – Within Next 2-3 Working Days. You can choose the Delivery type depending on you preferred delivery period. When will I get my product after I place an order (delivery period)?.GP Online Shop will deliver to almost all locations within Bangladesh except (Khagrachari, Swandip, Hatia, Sundarban Area). On what locations GP Online Shop deliver in Bangladesh?.Yes, GP Online Shop will deliver up to Thana Headquarters within Bangladesh. ![]()
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